Objective
Analyst specializing in Data, Security, Risk, and Database management, seeking to leverage extensive intelligence analysis experience and current logistics operations expertise to contribute to organizational success.
Professional Summary
Intelligence Analyst with over 4 years of experience in processing, exploiting, and disseminating high-value foreign intelligence and sensitive business data. Formerly held a TS-SCI clearance. Demonstrated ability to work under pressure, delivering timely and actionable reports.
Experience
Customer Service Associate
The Home Depot, Seattle, WA
May 2025 – Present
- Assist customers with product inquiries, providing knowledgeable recommendations to meet their needs.
- Process transactions and returns efficiently, ensuring a seamless customer experience.
- Collaborate with team members to maintain store organization and restock inventory promptly.
- Resolve customer issues with professionalism, escalating complex cases to management when necessary.
Package Handler
United Parcel Service (UPS), Seattle, WA
October 2024 – May 2025
- Efficiently loaded and unloaded packages from UPS trailers and delivery vehicles, adhering to safety protocols.
- Sorted packages accurately to ensure timely and correct delivery destinations.
- Collaborated with team members to maintain a clean and organized warehouse environment.
- Utilized handheld scanners and other equipment to track and manage packages.
- Consistently met performance targets in a fast-paced, physically demanding setting.
Intelligence Analyst
National Security Agency, U.S. Army, Fort Gordon, GA
August 2015 – October 2017
- Processed, exploited, and disseminated over 1,000 raw foreign intelligence reports for agencies including CENTCOM, JSOC, and USASOC.
- Conducted traffic and advanced analyses to address specific threats, supporting both predictive and reactive operations.
- Served as Subject Matter Expert, facilitating timely SIGINT processing, exploitation, and dissemination.
- Produced comprehensive reports and delivered briefings using various data presentation methods.
eCommerce Research Analyst
Walmart, Bentonville, AR
October 2017 – September 2018
- Collaborated with vendors to enhance integration between Walmart’s eCommerce platform and third-party services.
- Developed software tools to automate processes, improving vendors' online presence and operational efficiency.
- Analyzed market trends to inform business strategies, driving growth and adaptation to market changes.
Additional Experience
Fraud Prevention Analyst
Walmart
- Conducted in-depth analysis of corporate transaction data to identify and mitigate fraudulent activities, safeguarding customer data and company assets.
- Developed and implemented monitoring protocols to detect anomalies in real-time, enhancing security measures.
- Collaborated with cross-functional teams to refine fraud detection strategies, leveraging data analytics to support corporate risk management.
Senior Recruiting Coordinator
Walmart
- Coordinated recruitment processes, enhancing talent acquisition strategies and improving hiring efficiency.
Electronic Component Recovery Specialist
UNIDATA
- Specialized in the recovery and recycling of electronic components, contributing to environmental sustainability and resource optimization.
Education & Training
- Signal Intelligence Course
Goodfellow Air Force Base
Comprehensive training in signal intelligence operations and analysis.
- U.S. Army Certifications
- Signal Intelligence Analyst
- Tactical Satellite Reporter
- Combat Lifesaver (CLS)
- Processing, Exploitation, and Dissemination (PED) Training
- First Aid Certification
Skills
Technical Skills
- Proficient in AutoHotKey for automation scripting.
- Experienced with Alteryx for advanced data analytics and blending.
- Subject Matter Expert in Walmart’s eCommerce platform operations.
Analytical Skills
- Expertise in SIGINT programs, policies, and doctrines.
- Strong ability to analyze raw intelligence data and identify security threats.
Soft Skills
- Exceptional attention to detail and organizational abilities.
- Effective communication and presentation skills.
- Proven ability to work collaboratively in team settings.